Missing Copies Info

UK copies of Issue 3 ordered before the 19th of November have been lost by Parcel Force, Parcel2Go and Whistl. That's right...between them, they have lost nearly 200 magazines and cannot find them.

We are now arranging replacements. If you are affected, please send an email to missing@sega-mania.com with your name and order number. If you don't have your order number, please provide your shipping address. Refunds are also available if you would rather.

UPDATE 07/01/2022: So far 86 replacements have been shipped out to you all. We are awaiting a delivery of more Cover CD's before we can send out the rest. We estimate that by the end of January everyone who has requested a replacement will have a copy. We appreciate your patience and we are doing all we can to get new issues out as fast as possible

UPDATE 13/01/2022: Wave 2 of the replacement programme has been processed by the courier and is due for delivery in the next 2-3 working days. Wave 3 is still waiting on replacement CD's which are scheduled for the week beginning 17/01/2022.

UPDATE 19/01/2022: All replacement copies have now been packed and sent. Because the originals were unexpectedly returned to us today, through a process of elimination we were able to work out the remaining few customers who have yet to contact us. So if you are stumbling upon this page for the first time then there is a 99.99% chance that we have sent you a new copy and it should be with you in the next week.

We're very sorry about this and promise to use a more competent courier in future.